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	<title>Totally Managed IT™ Blog &#187; Computer Security</title>
	<atom:link href="http://www.responza.com/blog/category/computer-security/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.responza.com/blog</link>
	<description>Small business news and information you can use</description>
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		<title>Security Bulletin: Be Adobe Aware</title>
		<link>http://www.responza.com/blog/it-management/security-bulletin-be-adobe-aware/</link>
		<comments>http://www.responza.com/blog/it-management/security-bulletin-be-adobe-aware/#comments</comments>
		<pubDate>Mon, 07 Jun 2010 19:11:46 +0000</pubDate>
		<dc:creator>PaulS</dc:creator>
				<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[PC Support]]></category>
		<category><![CDATA[Responza Updates]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=385</guid>
		<description><![CDATA[Adobe has acknowledged a critical security flaw in its Reader, Acrobat and Flash Player software. Adobe says the vulnerability potentially enables hackers to take control of affected computer systems and that users running Windows, Macintosh or Linux might all be open to attack. The company is working to fix the problem. In the meantime, users [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://www.jmu.edu/bookstore/images/adobe-logo.jpg" alt="" width="197" height="197" />Adobe has acknowledged a critical security flaw in its Reader, Acrobat and Flash Player software. Adobe says the vulnerability potentially enables hackers to take control of affected computer systems and that users running Windows, Macintosh or Linux might all be open to attack. The company is working to fix the problem. In the meantime, users of Reader, Acrobat and Flash are advised to ensure their anti-virus software is up to date. &#8220;It doesn&#8217;t really get any worse than a vulnerability like this,&#8221; said Graham Cluley, senior technology consultant at Sophos, a security software company. He said that hackers could create a &#8220;booby-trapped Flash animation, or PDF&#8221; that would give them access to a person&#8217;s computer, potentially allowing them to harvest personal information or use the machine to send spam messages. In recent years, PDFs have become a popular means of sharing documents that are not easily altered by the recipient.</p>
<p>In a security advisory, Adobe said: &#8220;There are reports that this vulnerability is being actively exploited in the wild against both Adobe Flash Player, and Adobe Reader and Acrobat&#8221;. Whilst it works to fix the problem, the company suggests upgrading to the latest versions of their software, which appear to be less vulnerable&#8221;.</p>
<p>Alternatively, the company said that advanced Reader and Acrobat users could delete or rename the &#8220;authplay.dll&#8221; file on their system but that doing so means users will experience a non-exploitable crash or error message when opening a PDF file that contains Flash content. Keeping anti-virus software up to date will also help to avoid problems.</p>
<p>If you feel that your network is at risk or that your PCs may have been affected by this vulnerability, call Responza at (206) 762-5100 for advice and support.</p>
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		<title>Beware of Scareware</title>
		<link>http://www.responza.com/blog/scam-alerts/beware-of-scareware/</link>
		<comments>http://www.responza.com/blog/scam-alerts/beware-of-scareware/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 16:42:24 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[Scam Alerts]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=278</guid>
		<description><![CDATA[According to Symantec, over 40 million people have fallen victim to &#8220;scareware&#8221; scams in the past year. Online criminals make millions off these scams, by simply convincing computer users to download fake anti-virus software. Scareware sellers deliberately use pop-up ads that are designed to look legitimate, using the same styles as Microsoft and other software [...]]]></description>
			<content:encoded><![CDATA[<p>According to Symantec, over 40 million people have fallen victim to &#8220;scareware&#8221; scams in the past year. Online criminals make millions off these scams, by simply convincing computer users to download fake anti-virus software. Scareware sellers deliberately use pop-up ads that are designed to look legitimate, using the same styles as Microsoft and other software providers. They often appear when a user switches between websites, and falsely warns that the computer&#8217;s security has been compromised. If the user clicks on the message, they are directed to another site where they can purchase the fake anti-virus software.<br />
Attorney General Rob McKenna called the practice a &#8220;blatant rip-off of consumers,&#8221; explaining that users were being &#8220;duped into downloading a fake scan (of the computer) and then duped into paying for software they don&#8217;t need&#8221;.</p>
<p>Software deemed useless by the suite include Scan &#038; Repair, Antivirus 2009, MalwareCore, WinDefender, XPDefender and WinSpywareProtec.</p>
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		<title>Phishing Attack Hits Hotmail, Google, AOL and others</title>
		<link>http://www.responza.com/blog/computer-security/phishing-attack-hits-hotmail-google-aol-and-others/</link>
		<comments>http://www.responza.com/blog/computer-security/phishing-attack-hits-hotmail-google-aol-and-others/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 20:49:03 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=273</guid>
		<description><![CDATA[On Monday, news reports announced that hackers gained access to several thousand Hotmail accounts through a possible phishing attack. According to the BBC, the list of hacked e-mail addresses also contained information from Gmail, Yahoo, AOL, Comcast and EarthLink accounts.
&#8220;We recently became aware of a phishing scheme through which hackers gained user credentials for web-based [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.responza.com/blog/wp-content/uploads/2009/10/phishing-225x300.jpg" alt="phishing" title="phishing" width="225" height="300" class="alignright size-medium wp-image-274" />On Monday, news reports announced that hackers gained access to several thousand Hotmail accounts through a possible phishing attack. According to the BBC, the list of hacked e-mail addresses also contained information from Gmail, Yahoo, AOL, Comcast and EarthLink accounts.</p>
<p>&#8220;We recently became aware of a phishing scheme through which hackers gained user credentials for web-based mail accounts including a small number of Gmail accounts. As soon as we learned of the attack, we forced password resets on the affected accounts. We will continue to force password resets on additional accounts if we become aware of them,&#8221; the Google spokesperson wrote. </p>
<p>Identity theft is a real problem, and this report is just the tip of the iceberg. So how can you make sure your personal information is safe?</p>
<p>Here are a few tips:</p>
<ol>
<li>Never click through any warnings about certificates. That&#8217;s a red flag&#8211; one you should not ignore.</li>
<li>Be very careful when opening unsoliticed attachments and links from any source. </li>
<li>Install and regularly update your anti-virus software.</li>
</ol>
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		<title>The best backup solutions</title>
		<link>http://www.responza.com/blog/computer-security/the-best-backup-solutions/</link>
		<comments>http://www.responza.com/blog/computer-security/the-best-backup-solutions/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 00:05:43 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=267</guid>
		<description><![CDATA[In my last post, I explained why tape backup may not be the best solution. Many business owners still commit to this old standard because, let&#8217;s face it, old habits die hard. Change is difficult, especially when that change must implemented by an entire department or business. Ultimately, you need to decide which is better [...]]]></description>
			<content:encoded><![CDATA[<p>In my last post, I explained why tape backup may not be the best solution. Many business owners still commit to this old standard because, let&#8217;s face it, old habits die hard. Change is difficult, especially when that change must implemented by an entire department or business. Ultimately, you need to decide which is better &#8211; to sacrifice more time and money just so you can resist change, or to bite the bullet and improve business productivity.<br />
So&#8230; if you are ready to consider making the change, what are your options?  </p>
<h3>Option #1 &#8211; Using a CD/DVD</h3>
<p> <br />
If your data doesn&#8217;t change a lot, you can use a CD/DVD recorder to backup your updated files.</p>
<ul><b>Benefits:</b> </p>
<li>Backups are fairly fast</li>
<li>Media is compact</li>
<li>More affordable than tape backups</li>
<li>Anyone with a CD/DVD drive can access the files</li>
</ul>
<ul><b>Drawbacks:</b></p>
<li>Most people can&#8217;t fit a complete backup on a DVD</li>
<li>It&#8217;s difficult to automate backups</li>
</ul>
<p></p>
<h3>Option #2 &#8211; External hard drive</h3>
<p>
Quite possibly the best backup solution. You will, however, need at least two drives so you can cycle one off site.</p>
<ul><b>Benefits:</b></p>
<li>Costs as little as 10 cents per GB</li>
<li>Fast</li>
<li>Reliable</li>
<li>Easy to recover</li>
</ul>
<ul><b>Drawback:</b></p>
<li>If you use an external hard drive with USB, the maximum transfer rate for the interface is determined by the other USB devices in use. We recommend using Firewire, since it is faster.</li>
</ul>
<p></p>
<h3>Option #3: Online backup</h3>
<p>
This is a quick, easy way to backup important data off-site.</p>
<ul><b>Benefits:</b></p>
<li>Convenient</li>
<li>Costs less to setup and run</li>
<li>Great option if you travel frequently</li>
<li>No need to purchase or maintain backup hardware</li>
</ul>
<ul><b>Drawbacks:</b></p>
<li>Requires high-speed internet connection.</li>
<li>Possible cost and speed issues if you need to backup large amounts of data</li>
</ul>
<p>Of course, this is just a basic overview of your backup options. The best backup solution depends on your business environment and the priorities you set. If you&#8217;re not sure what those are, just <a href="http://www.responza.com/blog/contact/" target="_blank" title="Contact Responza">ask the experts</a>. <img src='http://www.responza.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Why tape backup is a big mistake</title>
		<link>http://www.responza.com/blog/computer-security/why-tape-backup-is-a-big-mistake/</link>
		<comments>http://www.responza.com/blog/computer-security/why-tape-backup-is-a-big-mistake/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 17:39:50 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=264</guid>
		<description><![CDATA[If your small business is running Windows SBS 2003 or earlier, your server already has a tape backup built-in. This backup solution used to make sense in the dark ages of computers, way back when floppy drives had enough space to hold your programs. But the dark ages of backup have passed. If you&#8217;re using [...]]]></description>
			<content:encoded><![CDATA[<p>If your small business is running Windows SBS 2003 or earlier, your server already has a tape backup built-in. This backup solution used to make sense in the dark ages of computers, way back when floppy drives had enough space to hold your programs. But the dark ages of backup have passed. If you&#8217;re using a tape backup for your small business, it&#8217;s time to enter the age of backup enlightenment.</p>
<h2>What&#8217;s wrong with tape backup?</h2>
<p>There are several reasons why this old industry standard needs to be buried:</p>
<ul>
<li>Buying and maintaining a tape backup requires a significant investment, especially if your business grows.</li>
<li>A lot of administrative work is required, and that time could be better spent on core business functions.</li>
<li>Every time you run backup, your computers have to go down. This downtime makes backup inconvenient.</li>
<li>Tape backup limits your <a href="http://en.wikipedia.org/wiki/Recovery_point_objective" target="_blank" title="Recovery Point Objective">recovery point objective (RPO)</a>. For example, if disaster strikes in the afternoon, you lose the entire day&#8217;s work.</li>
</ul>
<p>Even after all this investment and effort, your company data remains vulnerable to disaster. A SearchSecurity survey of 500 IT departments reported that up to 20% of all nightly backups fail to capture all data. Another survey found nearly 40% of IT managers were unable to recover data from a tape when they needed it. One incident alone can cost your company thousands of dollars in downtime and lost data. </p>
<p>Ok, so maybe tape backup isn&#8217;t the best solution. Then what is? Well, I&#8217;ll leave that for another post&#8230; </p>
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		<title>Is Identity Theft Really That Easy?</title>
		<link>http://www.responza.com/blog/news/is-identity-theft-really-that-easy/</link>
		<comments>http://www.responza.com/blog/news/is-identity-theft-really-that-easy/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 17:21:00 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[News You Can Use]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=240</guid>
		<description><![CDATA[Alberto Gonzales and three other men were indicted on Monday for stealing over 130 million credit card numbers from several Fortune 500 companies. So how did he do it? ]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.responza.com/blog/wp-content/uploads/2009/08/credit-card-300x268.jpg" alt="credit-card" title="credit-card" width="300" height="268" class="aligncenter size-medium wp-image-241" /><br />
It&#8217;s shocking to think something as private as your credit card number could be stolen so easily&#8230; </p>
<p>Alberto Gonzales and three other men were indicted on Monday for stealing over 130 million credit card numbers from several Fortune 500 companies. So how did he do it? Simple. Gonzalez and his team was able to exploit end users that didn&#8217;t know how poor their security was by launching &#8220;hacking platforms&#8221; on each of their point-of-sale systems, along with the classic SQL-injection attacks. He then used malware to extract credit and debit card numbers.</p>
<p>The companies hit hardest were ones who had taken their security systems for granted. Makes you think twice about your network security, doesn&#8217;t it? Just think of all the money and classified information at stake&#8230; </p>
<p>To read the full story of this harrowing identity theft, <a href="http://bit.ly/zmWAP" title="Simple: Theft of 130 Million Credit Card Numbers Didn't Take Much" target="_blank">click here</a>.</p>
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		<title>New NetGear Firewall for Small Businesses</title>
		<link>http://www.responza.com/blog/news/new-netgear-firewall-for-small-businesses/</link>
		<comments>http://www.responza.com/blog/news/new-netgear-firewall-for-small-businesses/#comments</comments>
		<pubDate>Mon, 17 Aug 2009 21:23:52 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[News You Can Use]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=237</guid>
		<description><![CDATA[Netgear just announced its latest product for the small business market: the ProSafe 8-Port VPN Firewall (model FVS318G). At only $139, this firewall is ideal for small businesses that need externally facing network resources like a Web server but have strict internal LAN security requirements. The new firewall also employs a software-configurable hardware DMZ port to help facilitate a server connection or another connection for a device on the network that remote users need to access.
]]></description>
			<content:encoded><![CDATA[<p>Netgear just announced its latest product for the small business market: the ProSafe 8-Port VPN Firewall (model FVS318G). At only $139, this firewall is ideal for small businesses that need externally facing network resources like a Web server but have strict internal LAN security requirements. The new firewall also employs a software-configurable hardware DMZ port to help facilitate a server connection or another connection for a device on the network that remote users need to access.</p>
<p>&#8220;Our experience with the FVS318G on the network has been very positive,&#8221; said Johnny Chin, president and chief executive officer at Onesimus Enterprises, whose company participated in the beta test program. &#8220;For the price, we were impressed with the level of features offered along with enhanced security measures against outside attackers. Best of all, it&#8217;s fast enough to keep up with our high-speed broadband Internet connection, so we&#8217;re both protected and running at top speed.&#8221;</p>
<p><sub>How it works:</sub><br />
<img src="http://www.responza.com/blog/wp-content/uploads/2009/08/firewall-diagram.jpg" alt="firewall-diagram" title="firewall-diagram" width="550" height="191" class="aligncenter size-full wp-image-238" /></p>
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		<title>Bit by the &#8220;Love&#8221; Bug</title>
		<link>http://www.responza.com/blog/computer-security/bit-by-the-love-bug/</link>
		<comments>http://www.responza.com/blog/computer-security/bit-by-the-love-bug/#comments</comments>
		<pubDate>Tue, 04 Aug 2009 22:14:43 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=205</guid>
		<description><![CDATA[Joe S. got bit by the "love" bug - a malicious worm that endagered his computer and his career. Learn from Joe's mistake and protect your PC from future attacks. ]]></description>
			<content:encoded><![CDATA[<blockquote><p>
Scene: Joe S. from Accounting takes his work laptop to a nearby café. His computer automatically picks up a public wireless signal, so he sits in the corner with his cup of coffee and browses the web. He searches for an e-book on the mating habits of Parakeets, and what luck- finds one and downloads it to his PC. Then he decides to check his personal e-mail. There’s one new message. The subject line says “Mothers Day Confirmation Order&#8221;. Funny. He doesn’t remember buying his mom a present. He opens the link anyway.<br />
The next day, Joe brings his laptop back to work and tries to power it up. No such luck. That seemingly innocent e-mail was actually a virus- the “Love” bug. The pain didn’t end there, though- oh no. When Joe S. opened the attachment in that e-mail, the virus went straight to work, sending a similar e-mail to everyone in his contact list. Many of those people were co-workers, a few of which used their work computer to open the e-mail. Within hours, the virus spread not only to Joe, but through his work. </p></blockquote>
<p><span id="more-205"></span></p>
<p><img src="http://www.responza.com/blog/wp-content/uploads/2009/08/love-bug-300x257.jpg" alt="love-bug" title="love-bug" width="300" height="257" class="alignleft size-medium wp-image-206" /></p>
<p>Names have been changed to protect the ignorant, but the reality of viruses remains. It seems like no matter how hard you try, there&#8217;s always the lingering threat of a computer attack. Is your data safe? Do you know how to protect yourself from future attacks?<br />
There are several ways you can defend yourself against future threats. Simply scanning your computers once every fiscal year is not enough. To feel truly bulletproof, you&#8217;ll need to scan every day using a good anti-virus like AVG, run updates 4 times a day, and don&#8217;t forget to scan your servers too. Responza does all this for you, and it employs a deep packet inspection that kills viruses before they hit your business. With these practices in place, you&#8217;ll never get bit by the &#8220;Love&#8221; bug again.</p>
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		<title>Coming to a Sad Realization&#8230; How Effective is your Anti-Virus?</title>
		<link>http://www.responza.com/blog/totally-useful-tips/coming-to-a-sad-realization-how-effective-is-your-anti-virus/</link>
		<comments>http://www.responza.com/blog/totally-useful-tips/coming-to-a-sad-realization-how-effective-is-your-anti-virus/#comments</comments>
		<pubDate>Fri, 24 Jul 2009 19:27:01 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[The Lighter Side of IT]]></category>
		<category><![CDATA[Totally Useful Tips]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=121</guid>
		<description><![CDATA[I&#8217;m a hard-core PC user, but I still find the Mac vs. PC videos insanely funny. One of my favorites pokes fun at my least favorite Vista feature: User Account Controls. Windows 7, for all it&#8217;s glory- features the Kapersky Anti-Virus, which does the same thing (always bugging you to &#8220;Allow&#8221;  or &#8220;Block&#8221; specific [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m a hard-core PC user, but I still find the Mac vs. PC videos insanely funny. One of my favorites pokes fun at my least favorite Vista feature: User Account Controls. Windows 7, for all it&#8217;s glory- features the Kapersky Anti-Virus, which does the same thing (always bugging you to &#8220;Allow&#8221;  or &#8220;Block&#8221; specific programs). </p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/FxOIebkmrqs&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/FxOIebkmrqs&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>
<p><span id="more-121"></span><br />
For all its efforts, Windows is still prone to spyware, adware and anti-virus attacks. Mac users love to boast about this difference- but hey, any operating system that supports so many different applications is bound to be vulnerable. So what do you do?<br />
Anti-virus programs aren&#8217;t enough anymore. Make sure your anti-virus software has real time protection. This will prevent adware and spyware from getting unto your system in the first place. Also, use a good adware/spyware remover to scan your computer on a regular basis. Last but not least, use common sense. Don&#8217;t click on links in spam emails or download questionable material online- especially on your work computer! </p>
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		<title>Be Careful with Whom You Chat</title>
		<link>http://www.responza.com/blog/news/be-careful-with-whom-you-chat/</link>
		<comments>http://www.responza.com/blog/news/be-careful-with-whom-you-chat/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 22:47:58 +0000</pubDate>
		<dc:creator>kimZ</dc:creator>
				<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[News You Can Use]]></category>

		<guid isPermaLink="false">http://www.responza.com/blog/?p=26</guid>
		<description><![CDATA[Responza’s rule of thumb – don’t accept messages from screen names you're not familiar with and never, never, never accept links from strangers.]]></description>
			<content:encoded><![CDATA[<p><img style="border: 0px initial initial;" src="http://www.responza.com/blog/wp-content/uploads/2009/07/Computers-150x150.jpg" alt="Computers" width="150" height="150" /></p>
<p>Security firms are warning of a big increase in attacks that target instant messaging systems.</p>
<p>Security Center researchers uncovered 21 new malicious code attacks traveling over IM networks in April. Worms that topped the list include ArcServe, IMspread, QVOD, IRCBot and Tiotua. Most, if not all, of these worms target the public IM networks such as AIM, Yahoo, and GoogleTalk. For businesses that have deployed closed instant messaging systems, the risk is minimal. Most of these threats travel like e-mail worms and users have to click  a link to get infected.</p>
<p>Responza’s rule of thumb – don’t accept messages from screen names you&#8217;re not familiar with and never, never, never accept links from strangers.</p>
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